Hilton Head Health
Challenge
When we first began working with H3, their website was acquiring solid traffic and conversions, but there was little understanding of attribution. They had hit a plateau and needed to re-energize their digital marketing campaigns.
Our first priority was to audit the Google Analytics tracking to understand where bookings and contact us forms were being driven from. In addition, we added call tracking to measure and record phone calls from each online channel. We identified what a lead was worth, and set real ROI goals for each channel. Once we could understand current performance, we began optimizing to reach their goals.
Paid CTR Results
+31.54%
YoY
Conversion Results
+42.17%
YoY
Search Engine Optimization
Hilton Head Health suffered from a lack of keyword focus and diversity. At the beginning of the engagement, Tractorbeam analyzed the most valuable keywords to optimize website content. Discovered and eliminated technical errors persistent throughout the website. And, worked closely with H3 and the PR company to increase the amount of quality links and mentions.
Technical Optimization
Once the analysis was completed, Tractorbeam made immediate recommendations for critical technical SEO changes to boost website performance including meta-tag, schema markup, site-map changes, and website structure and hierarchy.
Content Optimization
Once technical SEO was implemented, ongoing optimization of on-page content began. By optimizing content for keywords, synonyms, close variants, and, semantic distance to highlight critical content for search. Most importantly the content was written to add value to visitors, provide more information, and contribute to the greater good of the internet.
Organic Visits
+17.24%
YoY
Goal Completions
+18.18%
YoY
Paid Search
After exhaustive keyword and website analysis, Tractorbeam largely rebuilt the AdWords and Bing Ads accounts for H3. Daily optimization of paid search accounts is required to continue to grow and improve cost, conversions, and revenue.
Call Generation
+141.00%
YoY
Contact Form Completions
+74.64%
YoY
Return on Ad Spend
15.41 to 1
December 2015
Content Distribution and Social Media
Hilton Head Health has a incredibly engaged community and staff to leverage for content. By utilizing their professionals and their success stories, capturing intrigue should be simple. Hilton Head Health needed help getting people to see their content.
Tractorbeam works with the marketing staff at H3 to provide content optimization, technical editing, email marketing support, and social media copy to capture more visits through social and search. Our collaboration has been instrumental in increasing community engagement and providing solid social signals to increase search engine visibility.
Tractorbeam also organized a Blogger Retreat to increase social media engagement, and drive visibility for the brand. During the event, social media engagement skyrocketed and provided backlinks, social media mentions, tags, and unprecedented H3 follower growth.
Facebook Referral Traffic
+408.12%
YoY
H3Daily Referral Traffic
52.98%
YoY
Email Marketing Traffic
+57.46%
YoY
Facebook Display Ads
Hilton Head Health has an award-winning offering, but many people that may be interested in their resort, may not even know where to begin searching. Utilizing granular affinity and demographic segmentation, Tractorbeam has produced display advertising that greatly exceeds performance benchmarks.
Average CTR
3.25%
beating Facebook’s performance
benchmarks of .80% in 2015
FB Display ROI
6.61 to 1
for all advertising spend in 2015
In Application
Tractorbeam utilized all H3 marketing channels to increase website performance, driving revenue and goal completions. Digital marketing is an ongoing, evolving process, and we continue to monitor Hilton Head Health’s website and digital marketing channels daily, making adjustments to continue to provide measurable results.
Site Visitors
+36.02%
YoY
Conversion Rate
+31.26%
YoY
Goal Completions
+26.12%
YoY